๐ก๏ธ 100% Crispness & Quality Guarantee
Returns, Replacement & Refund Policy
Last updated: August 2026 โข Jai Balaji Namkeen & Gajak Bhandar (Est. 2008)
1. Perishable Food Quality Policy
Being handcrafted, perishable traditional delicacies, we ensure the highest standards of food hygiene and airtight sealing. Due to the edible nature of our products, returns for change-of-mind are not accepted once the seal is broken.
2. Damaged in Transit or Wrong Item Received
If your parcel arrives damaged, seal-compromised, or contains an incorrect item, please notify us within 48 hours of delivery.
3. Easy WhatsApp Replacement Process
- Take a photo of the received outer box and the product packet.
- Send the photos along with your Order ID to our WhatsApp support at +91 95553 69003.
- Our store team will verify the case and immediately dispatch a fresh replacement batch at zero cost.
4. Refund Timelines
If a replacement is unavailable or you request a refund, approved amounts are credited directly to your original payment method (UPI / Bank Account) within 3 to 5 business days.